Privacy policy

This Privacy Policy explains how any personal information (as defined under data protection law) collected through Westside Cowboy’s mailing list sign-up forms and email campaigns (“Mailing List”) is handled. Please read this carefully to understand how we collect, use, and protect your information.

Please click on the sections below to learn more about our Privacy Policy:

WHO WE ARE

The Mailing List is operated on behalf of WSCB MCR Trading Ltd by Universal Music Operations Limited (“Universal Music” or “UMG”), 4 Pancras Square, London, N1C 4AG.

WSCB MCR Trading Ltd (also trading as Westside Cowboy) and Dead Sound Management are Data Controllers for personal data collected via the Mailing List.

Universal Music Group (“UMG”) are Data Processor for personal data collected via the Mailing List.

Universal Music Group (“UMG”) are Independent Data Controllers for the official Westside Cowboy online store.

In this Privacy Policy, references to “we”, “our”, or “us” refer to WSCB MCR Trading Ltd, Dead Sound Management, and Universal Music, where relevant.

For UMG’s full privacy policy, please click here.

CONTACT

Questions, comments and requests regarding this Privacy Policy or the handling of your personal data are welcome.

You may contact:

WSCB MCR Trading Ltd

Email: info@westsidecowboy.com

INFORMATION WE MAY COLLECT FROM YOU

When you join our Mailing List or interact with our email campaigns, we may collect and process the following data about you:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Demographic information including your age and gender.
  • Account information including your username, password, security questions, preferences, photograph and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Mailing List, including how and when you interact with the Mailing List, and inferences regarding you interests and preferences.
  • Social media information including profiles and posts when shared with the Company.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

We do not knowingly collect sensitive personal data (such as health or biometric information).

PERSONAL INFORMATION SOURCES

We may collect personal information form the following sources:

  • Directly from you including when you create an account, subscribe to the Mailing List, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Mailing List including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies. This information helps us to measure performance and improve future communications;
  • From our service providers including when we engage them to enable certain technology (such as analytics or email marketing platforms) and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

You can disable tracking by adjusting your email client settings to block image loading or by unsubscribing at any time.

HOW YOUR INFORMATION MAY BE USED

We and UMG may use your personal information in the following ways:

  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services via the Mailing List.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Provide, Tailor, and Improve the Services. We use your personal information to remember your preferences.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies and to enforce or investigate potential violations of our terms or policies.

Your data is processed on the lawful basis of consent, which you provide when subscribing to the Mailing List.

DISCLOSURE OF YOUR INFORMATION

We will not sell your personal data to third parties.

We may share your data with:

  • Universal Music Group, as our Data Processor, for the purposes of email delivery, storage, and technical support.
  • Third-party service providers engaged by UMG who help manage email communications (for example, email campaign systems or secure data storage).

We may also disclose your data if required to do so by law or to protect Our rights or the safety of our users.

STORAGE AND TRANSFER OF DATA

Your personal data is stored securely by UMG and may be processed in locations outside the United Kingdom or European Economic Area. Where data is transferred internationally, appropriate safeguards are applied in accordance with UK GDPR and other applicable laws.

We take steps to ensure that your data is treated securely and in line with this Privacy Policy.

CHILDREN

Our Mailing List is not directed toward children under the age of 16. We do not knowingly collect information from children without parental consent. If we become aware that we have collected personal data from a child without valid consent, we will delete it as soon as possible.

YOUR RIGHTS

Under data protection law, you have the right to:

  • Request access to the personal data we hold about you.
  • Request that We amend or update your personal information where it is inaccurate or incomplete.
  • Request that We delete your data (“right to be forgotten”).
  • Request that We stop processing all or some of your personal data.
  • Object to our processing your personal data.
  • Request a copy of your personal data in electronic format.
  • Request the right to transmit your personal data to another service.
  • Withdraw your consent to our processing of your personal data at any time by unsubscribing via the link in our emails.
  • Lodge a complaint at the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

CHANGES TO OUR PRIVACY POLICY

Any updates to this Privacy Policy will be posted on this page, with the date of the most recent revision shown below. Please check periodically for changes.

Effective date: 24th March 2026

USERS OF THE MAILING LIST IN THE EUROPEAN ECONOMIC AREA OR UNITED KINGDOM

For users located within the EEA or UK, WSCB MCR Trading Ltd and UMG process your data in compliance with applicable data protection laws, including the UK GDPR.

We will retain your information only as long as necessary to send you updates and communications you’ve requested, or as required by law.